Privacy Policy

Information Collection and use

To fulfill our agreement with you, including processing your flight, sending you your itinerary, or contacting you if there is a problem with your reservation
To register you with our Web Site and administer our Web Site services where you have registered to receive these. You can unsubscribe from these services by contacting us
To answer any queries which you may send to us by e-mail;
For direct marketing purposes, as set out in detail below.

How do we use your personal information?

Information you provide or that is obtained by us will be used by us to enable us to review, develop and improve the services which we offer and provide you and other customers (via mail, email telephone or otherwise) with information about new products and services and special offers we think you will find valuable. We may also inform you about new products and services and special offers of selected third parties, if, at the time of registration, you have opted for receiving the Otta newsletter.

to our branches in the Otta Group;
to trustworthy third parties that we use for the provision of certain services, such as enabling our customers to book hotels, chauffeurs, hire cars, onward flights or other services quickly and easily
to customs and/or immigration departments or other regulatory authorities in your country of departure and/or destination in order to comply with the law in those countries.
to third party organizations involved in credit card authorization.
if we have a duty to do so or if the law allows us to do so.
if we have a duty to do so or if the law allows us to do so.
to our employees and agents to do any of the above on our behalf, now or in the future.